Estado de Square: España
Square Terminal and Cash Management - Degraded Performance
Incident
Report for Square Spain
Resolved
The disruption with Square Terminal and Cash Management has been resolved. We appreciate your patience as our engineers worked to resolve this.
Identified
We have identified an issue with Square Terminal where some sellers are experiencing an error when trying to enable the Cash Management Setting.
If you need Cash Management enabled, please perform a factory reset on your Terminal, which will fix this issue. Before performing a reset, please ensure:
- You do not have offline payments pending
- You know your WiFi password and Square account login details
- You have the time to perform the reset, which may take 10-15 minutes
Thanks for your patience while we work on a fix for this issue.
If you need Cash Management enabled, please perform a factory reset on your Terminal, which will fix this issue. Before performing a reset, please ensure:
- You do not have offline payments pending
- You know your WiFi password and Square account login details
- You have the time to perform the reset, which may take 10-15 minutes
Thanks for your patience while we work on a fix for this issue.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating issues with this service. Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.