We have confirmed the disruption affecting Network Connectivity on Square Register and Terminal has been corrected by our engineers on the latest update. Please make sure to update your Square Register or Terminal to version 6.4b. We cannot thank you enough for your patience while we worked to get this resolved!
Posted Nov 26, 2022 - 16:07 CET
We have released a fix for the issues experienced earlier today impacting our service.
Sellers will start to see services returning to full functionality. We’ll continue to watch this closely, and will update you to confirm once this has been fully resolved. Thank you for being patient with us.
Posted Nov 17, 2022 - 17:36 CET
Our engineering team have identified the issue causing network disturbance with some Square Registers and Square Terminals. They are working on getting a fix in place and will update you as soon as the issue is fully resolved. In the meantime, if you are experiencing a network issue with your Register or Terminal, please follow the troubleshooting steps below.
Thanks again for your patience.
Posted Nov 15, 2022 - 17:53 CET
If you are experiencing network issues with your Square Register or Square Terminal, please run through the troubleshooting steps below and ensure you meet the network requirements listed in the articles. Please do not factory reset your device*